Why We're Different
One Point Of Contact
One Point Of Contact
One Point Of Contact
A key benefits to customers of having one point of contact Account Managers for freight brokerage is the convenience and peace of mind it offers. Instead of dealing with multiple contacts and potentially confusing communication channels, customers can rely on a single, dedicated manager to handle all their logistics needs. This simplifie
A key benefits to customers of having one point of contact Account Managers for freight brokerage is the convenience and peace of mind it offers. Instead of dealing with multiple contacts and potentially confusing communication channels, customers can rely on a single, dedicated manager to handle all their logistics needs. This simplifies the process, saves time, and reduces the likelihood of miscommunication or errors. Additionally, having a dedicated Account Manager means customers have a trusted partner who understands their specific requirements, preferences, and challenges. This personalized approach not only enhances efficiency but also allows for better problem-solving and tailored solutions. Account Managers provide customers with a higher level of service and support, leading to improved satisfaction and long-term partnerships. By fostering strong partnerships and maintaining clear communication, they optimize efficiency, minimize disruptions, and enhance overall customer satisfaction in the highly dynamic and competitive freight brokerage landscape.
Customer Service
One Point Of Contact
One Point Of Contact
Customer service is paramount as it forms the foundation of trust, reliability, and satisfaction within the logistics industry. Effective customer service ensures that clients receive prompt assistance, clear communication, and tailored solutions to meet their unique shipping needs. In the competitive landscape of freight brokerage, wher
Customer service is paramount as it forms the foundation of trust, reliability, and satisfaction within the logistics industry. Effective customer service ensures that clients receive prompt assistance, clear communication, and tailored solutions to meet their unique shipping needs. In the competitive landscape of freight brokerage, where timely deliveries and accurate information are crucial, exceptional customer service sets GAP Logistics, LLC apart. Moreover, in the event of unforeseen challenges or disruptions, our responsive and empathetic customer service can mitigate potential issues, maintain client confidence, and uphold the company's reputation.
Account Managers eagerly provide very timely pricing for quote requests, complete communication on all loads via phone or email, scheduling any and all pick up or delivery appointments, consistent load updates or tracking and readily available BOL/PODs. Simply, we’re not doing our job right if we don’t make your job easier.
Our Leadership
We are thrilled and immensely proud to announce that GAP Logistics, LLC is WBENC certified as a woman-owned company! This prestigious certification not only underscores our commitment to diversity and inclusivity but also highlights our dedication to excellence in the logistics industry. As a woman-owned business, we bring a unique persp
We are thrilled and immensely proud to announce that GAP Logistics, LLC is WBENC certified as a woman-owned company! This prestigious certification not only underscores our commitment to diversity and inclusivity but also highlights our dedication to excellence in the logistics industry. As a woman-owned business, we bring a unique perspective, creativity, and innovation to every aspect of our operations. This certification serves as a testament to the hard work, determination, and expertise of our team, and we are excited to continue providing top-notch service while championing diversity in the marketplace.
Sustainability Promise
We are thrilled to announce that GAP Logistics, LLC has achieved certification as a transport partner with SmartWay! This esteemed recognition emphasizes our unwavering commitment to sustainability and environmental responsibility within the transportation industry. As a certified SmartWay partner, we adhere to rigorous standards for fu
We are thrilled to announce that GAP Logistics, LLC has achieved certification as a transport partner with SmartWay! This esteemed recognition emphasizes our unwavering commitment to sustainability and environmental responsibility within the transportation industry. As a certified SmartWay partner, we adhere to rigorous standards for fuel efficiency and emissions reduction, actively contributing to a cleaner, greener future. Our partnership with SmartWay not only demonstrates our dedication to reducing our carbon footprint but also highlights our commitment to providing eco-friendly transportation solutions to our valued clients. By choosing GAP Logistics, clients can trust that they are partnering with a company that prioritizes sustainability while delivering exceptional service and reliability.
Our ESG Values:
Environmental Responsibility:
Environmental Responsibility:
Environmental Responsibility:
At GAP Logistics, LLC, we recognize the importance of environmental stewardship and are committed to minimizing our ecological footprint. Our environmental policy outlines our dedication to sustainability and responsible resource management.
Key Areas of Focus:
- Carbon Footprint Reduction: We aim to reduce our carbon emissions by implement
At GAP Logistics, LLC, we recognize the importance of environmental stewardship and are committed to minimizing our ecological footprint. Our environmental policy outlines our dedication to sustainability and responsible resource management.
Key Areas of Focus:
- Carbon Footprint Reduction: We aim to reduce our carbon emissions by implementing efficient routing strategies, optimizing vehicle loads, and investing in fuel-efficient technologies.
- Waste Management: We prioritize waste reduction, recycling, and responsible disposal practices across all our operations.
- Energy Efficiency: We continuously seek opportunities to enhance energy efficiency in our facilities and operations through the adoption of energy-saving technologies and practices.
- Sustainable Partnerships: We collaborate with suppliers and partners who share our commitment to environmental sustainability and promote eco-friendly practices throughout our supply chain.
Social Impact:
Environmental Responsibility:
Environmental Responsibility:
At GAP Logistics, LLC, we recognize the significance of social responsibility in fostering a positive impact on communities. Our social policy reflects our commitment to ethical business practices and community engagement.
Key Areas of Focus:
- Workplace Safety: We prioritize the health and safety of our employees by providing comprehensive
At GAP Logistics, LLC, we recognize the significance of social responsibility in fostering a positive impact on communities. Our social policy reflects our commitment to ethical business practices and community engagement.
Key Areas of Focus:
- Workplace Safety: We prioritize the health and safety of our employees by providing comprehensive training, promoting a culture of safety, and maintaining safe working environments.
- Diversity and Inclusion: We embrace diversity and foster an inclusive workplace where all employees are valued and respected, regardless of their background, race, gender, or beliefs.
- Community Engagement: We actively engage with local communities through volunteering, charitable contributions, and initiatives that address social issues and promote community development.
- Supplier Relations: We uphold fair and ethical business practices in our supplier relationships, ensuring that suppliers adhere to labor standards and human rights principles.
Governance Policy:
Environmental Responsibility:
Governance Policy:
At GAP Logistics, LLC, we adhere to the highest standards of governance to maintain transparency, integrity, and accountability in all our operations. Our governance policy outlines the principles that guide our decision-making processes and behavior.
Key Areas of Focus:
- Ethical Conduct: We uphold ethical standards and integrity in all bus
At GAP Logistics, LLC, we adhere to the highest standards of governance to maintain transparency, integrity, and accountability in all our operations. Our governance policy outlines the principles that guide our decision-making processes and behavior.
Key Areas of Focus:
- Ethical Conduct: We uphold ethical standards and integrity in all business dealings, complying with laws, regulations, and industry best practices.
- Oversight: Our team provides oversight and guidance on strategic direction, risk management, and responsibility initiatives.
- Engagement: We value the input and perspectives of our employees, customers, and communities, in our decision-making processes.
- Risk Management: We have robust risk management practices in place to identify, assess, and mitigate risks that may impact our business operations.
